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Member review of Millennium Digital Media - Northwest Region


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Ad-hoc Millennium Digital Media - Northwest Region Forum

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Review by hiwatt25 See Profile
Posted: 1.8 years ago
member for 8.8 years, 469 visits, last login: 129 days ago


Snohomish,Snohomish,WA
Contract price not specified.
"The modem they gave me is attractive"
"Spotty service at best"
"Run from this company if you've got a choice"

    Just moved to Seattle from Connecticut and found Broadstripe was my only choice in my new home. Lucky me.

    My internet service will just slow to a trickle at random times and for no reason. This happens with my router or plugged directly into their modem. Their website sucks and no one ever seems very interested in helping me out. Judging by the other reviews, my equipment is not the problem. Their lack of capacity is what sucks.

    Speed tests tell me that I'm not getting the broadband that I pay for even when it is up an running. I'd like to jump ship to comcast but they are not available in the area. I'll be speaking to the city council about that.

    My wife tele-commutes and counts on a reliable connection to get her work done. I'm an avid gamer and count on a reliable connection to shoot Nazis. Bottom line, if I'm paying for service I'd better be getting it. Stay as far from this company as you can.

    Followup comments:
    view ALL 2 comments
    tsmartinson

    join:2008-02-10
    Chesterfield, MO

    Broadstripe

    My name is Tom Martinson, and I am the VP of IT/ISP services for Broadstripe. I would like to offer my assistance in resolving the Internet connection issues you have been experiencing. I am also interested in hearing any suggestions, as to how we could improve our website. Please feel free to email at the address listed below.

    Tom Martinson
    VP of IT/ISP Services
    Broadstripe
    tsmartinson@broadstripe.com
    permalink · 2008-02-10 19:34:19 · Reply to this

    Yikes

    @cablespeed.com

    Re: Broadstripe

    I just got Broadstripe a month ago in Carson, WA. I'm having the same problems. Spotty during peak hours around 150-200 kbs. I have never gotten the 6 mbs I am paying for. On off peak times it is 1.5 mbs, which is what I could get with DSL consistently.
    permalink · 2008-02-15 19:45:55 · Reply to this
    Forums » comments on review of Millennium Digital Media - Northwest Region

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