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Review by grahamsz 
UPDATED: 197 days ago
member for 3.3 years, 1 visits, last login: 197 days ago
 Erie,Boulder,CO
 $58 per month
 about 2 days
 "Fast, knowledgable staff, not comcast"
 "Peering leaves a little to be desired"
 "A great deal"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
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The install went well for me, but the signal was a little weak so they replaced my antenna with a dish. I've had great performance through them.
I connect to 3 different VPNs, use VoIP, and upload a lot of stuff, and the 2.5Mb/1Mb service is great for that.
First hop ping times average about 32mS which is maybe marginally slower than cable.
Update 3/27/08 - This appears to have been resolved. I'm now averaging 7.7ms for my first hop which is better than comcast or dsl.
I haven't seen the packetloss issues that others have and Lingo (voip) runs great.
My only complaint is that when i connect to Comcast customers in boulder (15 miles away) my connection routes through dallas!
Update 3/27/08 - This appears to be more comcasts fault than mesa's. I average a round trip ping time to EarthNet in boulder of only 21.6mS, with very little jitter (4mS stddev).
The wireless connection is rock solid. The only problem i had was when the wind ripped the dish off my roof. They were out the next morning to reattach it.
I'm also upgrading my value for money. While- hey are more expensive per mbit than comcast or qwest - you get the added value of not having to deal with comcast or qwest.
Followup comments:  
wispguy
| route through dallas.....why.... Most companies use peering points in major cities with something called BGP to decide the best route. I believe all of Colorado's Comcast traffic goes out to the California peering point (though this may have changed at some point). From this peering point it chooses the best path to the address you have requested and chances are the other provider that you are requesting is peering in California (or Dallas) as well and even though your connection is in the same state they will peer in another state. If Comcast were to peer in Colorado with companies such as L3, Cogent co, Qwest, Sprint, ATT and the various others out there you would be seeing sub 20ms to most of Colorado. The reason they don't peer everywhere is because of cost and priority. Once the data chooses a path off of their network they really don't care what the latencies are as long as it keeps them from getting phone calls about it. If you stay on a providers network you will typically never see over 10-50ms from coast to coast. Once you get off a providers network and connect to another at a major peer point those can go up into the 100's for latency. The major jump in latency depends on how big the pipe is, how long it is, what type of equipment it is, maintenance, and load. If you are gaming and want the lowest latency you can get select game servers on your providers network and if the server is working properly you should never see over 40ms to it. | |
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wispguy
| peering Also, if the provider you are on does not have a network to go from place to place directly they can also go to the peering points with both networks and connect to themselves there which causes your huge loop. | |
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Mesa Networks
