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Member review of Mesa Networks


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Unofficial Mesa Networks discussion forum
Wireless ISP users forum

Reviews:
read 34 reviews (16 positive) (10 negative)
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$56 per month avg ($44 to $68)

Review by raptor1418 See Profile
UPDATED: 72 days ago
member for 5.7 years, 372 visits, last login: a few hours ago


Denver,Adams,CO
$68 per month
about 1 days
"Was easy to have install date arranged and that is it."
"Reliability of service and tech support. They do not maintain their own routers very well in the field."
"Almost becoming the worst ISP I have ever had."
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Comcast
    Update 6-18-2008

    Discontinued service in November 2007 due to poor connectivity. Rumors I heard about the company indicated they were over subscribed on the their pipe. The source that told me of this was pretty reliable although I have no proof so I leave it just as rumor.

    Update 8-14-2006

    After 8 months I have not had a very good experience. They did a network change over and still have not really fixed things. I get constant network drops and inconsistent ping ratings. I see an average packet loss of 2% to 5% depending on the week. It is slowly starting to become a pattern of 2% one week than 5% the next than 3% and than back to 2%. I have checked my packet loss from my router to the tower so it is not a drop in the wireless. Last time I called tech support to have them verify I was not renegotiating between my antenna and the tower they told me that they have some bad equipment in the field. Well it is 4 weeks later and apparently they don't seem to care about fixing their problem. At this point I DO NOT recommend this service for anyone. I may have another update but I think I will be moving services to something a little more reliable.

    Update 5-8-2006

    I started receiving packet loss 2 months ago and created a web ticket. I ended up having to call to find out a status on the ticket as it just sat there with no response. When I called I found out no one was really looking into it. After I called they had an engineer update the ticket. He requested for me to ping and trace route specific routers between me and their main hub. I pinged everything he asked and never received a response back again. My connection cleared up about 2 weeks later but it would have been nice to know they considered it resolved. Especially since I am still seeing a dropped packet every 5 mins or so but that can be expected. Stories I heard for the tech I called said there was a bad antenna on the poll and the story I got from knowing someone who works on their systems stated they were doing a network change over and static routes were all screwed up because of it.

    Now I am back to having serious packet loss (dropping 20 packets in a row every 5 to 15 mins) and I found out my ticket from before was still open. I am going to request a re-align and diagnostics of my antenna this time to make sure it is not the equipment on my house (which I don't think it is since the issue mysteriously cleared up once before).

    So I have down graded this service to middle of the road and currently would not recommend this to anyone. All of this packet loss is starting to remind me of Earthlink DSL (covad lines). I really didn't want a land line for DSL but it looks like I am going to have to go that way now and I am sure not going to get Comcast Cable (Absolute worst cost for trying to get static IP's and have the ability to host servers. You could get a T-1 for the amount Comcast wants to accomplish what I have now.).

    Update 1-13-2006

    Have had the service for well over a month now and have had absolutely no problems with anything. This includes MMORPG games, VPN connections, downloading services, browsing, e-mail services and streaming services. I am very pleased with this service and would recommend this to anyone who asked me about it.

    Original 12-7-2005

    I have got to say the sales portion was great. I was moving to a new house and was able to setup an install date 2 weeks out for the day I got the keys. Service was up an running in about 1 hour from time the tech should up. I had to have the dish installed at my location due to some obstruction but service is working great.

    I ordered the 2.5/1 connection with 5 static’s. Now the static’s are $10/month which I paid less for and got 5 useable IP's from my last ISP. Now what I mean by useable is that I received 8 IP's 3* went to router for various things which left me 5 to use on servers. With Mesa I was only left with 3 after router setup.

    Best connection speed I have seen so far with Mesa is 2.4/1** which is about as close as I think I will get to my ordered connection. I have had no experience in latency even with the snow that had covered the antenna over the last couple of days.

    In my opinion if you live in CO and can get wireless with Mesa it is better than Qwest as you don't have to purchase the phone line along with your DSL or pay the other taxes and fees and it is better than Comcast as you don't have to subscribe to cable or pay the extra fee for non cable subscriber or share your bandwidth with the rest of the area. Plus with Comcast you can't even get static’s without paying a fortune for a business account.

    Best bandwidth and setup costs for the price.

    * 3 were used. ISP used 1 for gateway, 1 for router and 1 for network

    ** rounded to closest whole number

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