Review by bkline  Posted: 9.8 years ago member for 9.8 years, 17 visits, last login: 9 years ago
Arlington,Arlington,VA
$50 per month
| Pre Sales information: Tech Support: (ratings well below consensus)
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Here's what the Bell Atlantic web site says:
The minimum PC system requirements for Infospeed DSL at present are:
* Windows 95/98 or NT 4.0 * Intel Pentium/Pentium Pro/Pentium MMX/Pentium II, AND K5/K6, or Cyrix 586/686 processor * 32MB RAM (64MB recommended) * 25MB free hard drive space * resources to accommodate an Ethernet card if one is not already present (available slot, available IRQ, available I/O resources)
Here's what the Bell Atlantic web site really means (based on the instructions BA sends out after you subscribe and on information from technical support staff at BA):
The minimum PC system requirements for Infospeed DSL at present are:
* Windows 95/98, or NT 4.0 Workstation running Service Pack 4; NT Server is not supported, and if you have the latest service packs installed for NT, you must downgrade your system by rolling back two service pack levels (effectively re-installing all bugs and security holes corrected by service packs 5 and 6); all networking support must be uninstalled before installing the BA software; if you currently have any existing networking settings installed (for example, for RAS or IP dialup to other servers) you must remove them * Intel Pentium/Pentium Pro/Pentium MMX/Pentium II, AND K5/K6, or Cyrix 586/686 processor * 32MB RAM (64MB recommended) * 25MB free hard drive space on the C: drive; BA DSL service will not function unless you install the distributed software in the directories specified by BA; furthermore, you must install an older version of Netscape Navigator, even if you are currently running the most recent version released by Netscape * resources to accommodate an Ethernet card if one is not already present (available slot, available IRQ, available I/O resources)
When I asked the BA tech support specialist for information on setting up the connection manually in order to avoid:
* restrictions on which drives the software could be installed in * disruption of the Netscape registry settings * wiping out my existing network configuration
he refused. I hope these clarifications will help other potential Bell Atlantic customers avoid the problems I encountered.
-- Bob Kline mailto:bkline@rksystems.com »www.rksystems.com
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