Review by Hesher  UPDATED: 1.9 years ago member for 7.1 years, 1976 visits, last login: a few hours ago
Sycamore,Dekalb,IL
$45 per month
"Always up, No contract"
"Tech support, speeds vary, Only option in town, price increasing"
"Can't live without it anymore, wish the price was less."
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
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I've been signed up for about nine months now and in all, I would have to say it is pretty good. I'm glad that I rarely need tech support because in the begining, I had some problems with connectivity and the customer service was a nightmare.
I signed up through a promotion and was supposed to get a call with-in 24 hours to set up an installation time. After four days, I called back and they said they would be setting it up within another 48 hours. After another week, I ended up having to sign up again.
When the installation finally did happen, the person that came out was very helpful.
As I said earlier, I never have any down time and although my speeds are not always consistant, they are still pretty good. I would have to say since I signed up, my average speeds are about 1200-1400 down and 200 up. I do however go months at a time with a full 1800 down/256 up. My average pings are right around 50-70.
I don't know how I ever lived with dial-up.
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