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Member review of Comcast Formerly ATT Broadband


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read 998 reviews (528 positive) (239 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$49 per month avg ($30 to $69)

3 year trend

Review by mosesr See Profile
UPDATED: 36 days ago
member for 5.9 years, 785 visits, last login: 3 days ago


Lake Elsinore,Riverside,CA
$30 per month (3 month contract)
about 4 days
"Free Speed Increases"
"Need to call Service Retention in order to get new promo's"
"As cost goes down and speeds increase = Best Value!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    01-30-06

    I'm now back with Verizon DSL. The promo with Comcast has ended and the $14.95 with VOL can't be beat!

    Update: 10/04/05

    still with Comcast; have been on several promo's to get lower price. Comcast has done several things to remain competitive in my region by bumping up speeds, doing much better keeping service up and adding free value like software firewalls and anti-virus.

    Like I said before I'm so far from Verizon's CO they really can't give me anywhere near the speed I'm getting on cable and even if Verizon FIOS was available the cost, for me, would be prohibited. Bottom line... Comcast has provided me the best service to date, I have no complaint's, really.

    2nd time I have moved from Verizon DSL to Comcast Cable; reason was lack of speed from VOL due to the fact I'm to far from CO. I was paying $30 per month for 768/128 and getting much less...very poor value compared to $38 per month from Comcast with speeds 3000/256.

    The bad part with Comcast is my promo price will jump to $56 per month because I don't have cable TV after 12 months. Hopefully they will offer me another promo and if not I'll be forced to go back to DSL VOL.

    The other bad thing about Comcast is DNS access seems to not be nearly as solid as DSL/VOL. When accessing web pages you will get address can't be found very often and that could happen day or night but it isn't so bad that I have reported it. You can see numerous bitches about this here in the Comcast forum.

    All I wanted was better speed for the $ and I'm getting that with Comcast!

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