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Member review of Cox HSI


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read 1351 reviews (785 positive) (260 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$66 per month avg ($29 to $195)

Speed test results 3 year trend
Review by RoguePimp See Profile
UPDATED: 336 days ago
member for 8.8 years, 1975 visits, last login: a few minutes ago


Phoenix,Maricopa,AZ
$49 per month
"Reliable connection. Fast connection most of the time"
"The twice yearly 1 week outage I get. My modem"
"Awsome connection here!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    It has been about 7 years now that I have been with Cox. For the most part, the connection is great! About twice a year it fails though and they have to come out. Typically it takes a week and a couple of visits but they get it fixed. I hate the stupid modem I have. I finally had to give up my Toshiba modem this year. They replaced it with some POS.

    Tech support pretty much stinks. But who has good tech support anyways?

    I love the speeds! I have maxed out at 21 Mbs Wow! I average about 10 to 15 now though.

    I wish they would offer more speed tiers to compete more with DSL. I mean the $30 connection gets me 1.5 Mbps and $45 gets me 12Mbs. Huge jump there! I only really need 5 MB no reason that cant be in the low $30 range.

    So far so good this year really. Only one failure early on and other than that, it has been rock solid!



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