 Review by chadrob30 
UPDATED: 250 days ago
member for 6.3 years, 2962 visits, last login: a few hours ago
 Fort Smith,Sebastian,AR
 $44 per month
 about 3 days
 "Hmmm....none that I know of."
 "Constant disconnects, never get close to the speed I pay for, slow slow slow!!!"
 "I sure wish DSL was available..."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)
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I currently pay for the "premiere" tier of HSI....what a crock. "Premiere" is rumored to be 12/1 here. Ha. RIght. I have been getting ⅓ of that for a couple years now. I've done all the things you shouldn't have to do such as replaced my modem, router, and get this....even with a brand new Mac the speeds suck, lol. I've had techs over to look at my signals and of course all is peachy. I've shown them my disconnect logs and got nothing but a shrug. All in all I cannot, in good faith, recommend this company. If it's the only thing available then so be it. It is marginally better than dial up, at only 3x the price. What a deal.
Followup comments:  Kindred1369
join:2002-10-30
| Cable / DSL? CABLE HAS FAR BETTER CAPABILITIES OF HIGHER DOWNSTREAM THAN DSL COULD EVER HAVE DUE TO THE FACT CABLE IS NEWER TECHNOLOGY AND DSL IS RUNNING OFF OF OLD COPPER PHONE CABLE ; CABLE HAS ALMOST AN UNLIMITED LESS DISTANCE FOR ITS HIGHER SPEED PACKAGE; UNLIKE DSL YOUR RESTRICTED BY HOW FAR YOU ARE FROM THE CO ATU-C EQUIPMENT OR DSLAM; DSL DOES HAVE CABLE BEAT ON UPSTREAM PERFORMANCE FAR HIGHER THAN CABLE OFFERS ; ALSO DSL SPEED ARE 100 TIMES MORE STABLE DUE TO THE FACT EACH DSL CUSTOMERS IS ON THERE OWN CIRCUIT GOING BACK TO THE ISP ROUTER; UNLIKE CABLE IS A HUGE PARTY CIRCUIT OR PARTY LINE AND YOUR SHARE YOUR BANDWIDTH WITH EVERYONE AROUND YOU; YOU HAVE YOUR UPS AND DOWNS IN BOTH BROADBAND TECHNOLOGY
I PERSONALLY HAVE CABLE, I'M TO FAR OUT FOR EVEN THE SLOWEST SPEED PACKAGE OF DSL; COX I LIKE; BUT FOR THE MONEY DSL IS CHEAPER THAN CABLE ; IDEALLY FIOS/FTTP WOULD BE BEST CHOICE CAUSE IT HAS BEST OF BOTH TECHNOLOGIES; | |
| us71
join:2007-09-27
Fort Smith, AR
 ·Cox HSI
| Slow Speeds, Lots of Disconnect I've had COX for a little over a year now. Since last August, I have had LOTS of problems with disconnects. On the phone, tech support denies there's a problem and says it's my computer. I've had field technicians out here 3 times and they always find a problem in their lines. They fix the problem, then 2 days later the problem returns.
One phone representative finally told me they oversold their service and their equipment can't keep up. Officially , though, they are not allowed to admit this. | |
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