Phone quality is excellent, TV picture quality is great with no pixelation encountered so far at any time of the day. Currently subscribed to Premier Internet tier and am getting very consistent up and download speeds at most times of the day.
I have heard we have DOCSIS 3 service now, but need to save the greenstamps to get a compliant modem so I can enjoy the new speeds, but currently using an Arris eMTA which is working very well for me..
Update! 3/30/11. Upgraded to the Cisco 2850 Gateway device so I would be DOCSIS 3.0 compliant (still running Premier) and it REALLY boosted my speeds. Last test on Speedtest.net was 62 Mb down / 5.5 Mb up.
Recently got an HD TV and upgraded one receiver to HD (no DVR). Picture quality has been excellent.