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Cox HSI page on DSLReports
Six Month Rating

Reviews:
bullet 1568 reviews (876 good) (312 bad)
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Review by Bolt Pride See Profile

  • Location: Escondido,San Diego,CA
  • Cost: $53 per month
  • Install: about 2 days
Good "Great Speeds and Reliability"
Bad "None"
Overall "Beats the hell out of DSL!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Somehow when we placed our order online the Fast Connect Kit did not get shipped to us. We then called Cox a few days after our kit was to arrive and they said the kit would be here in a few days, but again the kit never arrived. So to make a long story short the kit finally arrives almost two weeks late.

I have only been using COX HSI since July 06, and so far I'm very satisfied with the service, the connection has been rock solid and with the upgrades we have been getting lately it's all that much better.

We had just migrated over from DSL, and with the distance from the CO., our fragile copper lines that could barley hold a 1.5/384 sync, I could not be any happier with Cox cable.

As for the service, we are on the preferred package 9/768 and are getting slightly above our advertised speeds.

:::.. testmy.net test results ..:::
Download Connection is:: 11735 Kbps about 11.74 Mbps (tested with 12288 kB)
Download Speed is:: 1432 kB/s
Upload Connection is:: 1351 Kbps about 1.4 Mbps (tested with 2992 kB)
Upload Speed is:: 165 kB/s
Tested From:: »testmy.net (Main)
Test Time:: 2008/07/16 - 11:10am
D-Validation Link:: »testmy.net/stats/id-985QPW4AD
U-Validation Link:: »testmy.net/stats/id-7092FGTXL
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/2.0.0.16 [!]

***************************** UPDATE July 16 2008 ************************************

We have had our service for 2 years now and couldn't be happier with the overall service. The speeds have been rock solid and the connection has been very reliable.

*****************************UPDATE Feb. 25 2010***************************

The connection is still rock solid and were getting slightly above our advertised speeds on the preferred tier which was just upgraded from 10/768 to 12/1.5

***************************UPDATE Feb. 20 2013**************************************

Our connection still has been rock solid and our speed on preferred has been increased to 18/2 and we are getting slightly above the speed on the speed tests.

*************************Update October 30 2013***********************************

Our connection has been rock solid with one exception of packet loss in our neighborhood since my last update. The Cox people were on the problem and it was solved in a few days. We also just receive a upgrade in speed from 18/2 to 25/5.

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member for 13.5 years, 6266 visits, last login: 1 days ago
updated 294 days ago

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