Review by wierdo 
member for 12.3 years, 1835 visits, last login: 5 days ago
updated 2.3 years ago
 Tulsa,Tulsa,OK
 $54 per month about 5 days "Fast speeds, low latency" "None yet" "Happy as a clam"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Thanks to my apartment complex having had a deal with AT&T Home Entertainment, I had not had a cable modem available to me until very recently. I'm always a sucker for speed, so as soon as Cox became available (and AT&T went away), I placed an order. The offer of free installation for orders placed before they turned up the service sealed the deal.
Ordering was easy, I just had to fill out a form and fax it in. I got a call the next day (Friday) confirming my order, and saying that they would do the installation on Monday. Unfortunately, they didn't make it to my apartment until Wednesday, by which time I was getting rather irritated. It's not as if they were caught unaware that they had a little over 300 apartments to service. Monday, they had 10 technicians on site, but by Tuesday, they decided to only send out five. This despite their deciding to replace every single splitter in the complex, in addition to whatever other installation work was necessary as far as cable modems, cable boxes, and phone service was concerned.
In any event, the installer showed up around noon on Wednesday to install a cable modem, a DVR, and another regular cable box. The whole process took about 45 minutes, and went very smoothly, although I did have to specifically request he use a 3 way splitter so I could keep my TiVo plugged in. Still easy as pie, though.
On to the actual service, which is really the only thing I truly care about! In short, it's blazing fast. Given the horror stories I've read over the years about Cox in Tulsa being slow, I was pleasantly surprised to see that I could hit 12Mbit/s with a simple HTTP connection to my dedicated server halfway across the country. I did some further testing, downloading a couple of Linux distributions and found myself the proud owner of a DVD in less than an hour. One and a half megabytes a second isn't anything to sneeze at!
I would have been happy, even if it only hit 8 or 9 Mbit/s, since the maximum I could get out of AT&T's DSL with my line was a sync rate of 3Mbit/s, which after overhead left me with only about 2.5.
Despite my excellent service in Springdale (9 Megabits out of 9 Megabits, at least after a problem with the drop was resolved), I placed my order with low expectations, but was pleasantly surprised.
Update: I've had the service for many years now, and even moved it to a different location, and things are still going well. For a while, I was having some minor speed issues, and on rare occasion (such as the recent snowstorm) speed will drop, but otherwise everything is still going quite well, only now with 25Mbps downstream and 2Mbps upstream, which I usually see most of. My only regret is that I don't have room in the budget for their new(ish) 50/5 tier.
Comments:
|
