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Member review of Cox HSI


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Reviews:
read 1221 reviews (726 positive) (228 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$67 per month avg ($19 to $300)

Speed test results 3 year trend
Review by TigerNutz See Profile
UPDATED: 201 days ago
member for 7.6 years, 2600 visits, last login: a few hours ago


Lafayette,Lafayette,LA
$56 per month
about 5 days
"Fast!!"
"none yet......"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I'm getting 9-14Mbps down and around 1 Mbps upload speeds. Bellsouth informed me I couldn't even get DSL in my subdivision!

    Jan. '08 update:: Recent slow down in speeds over the past few weeks.

    Tech support is useless, I'm tired of doing the power cycle routine with the modem.....

    If this keeps up I'm back to DSL...........

    Followup comments:
    view ALL 5 comments
    Eagle Eye

    join:2002-12-19
    Glendale, AZ

    hmmm

    and your complaining about that. Nothing wrong there
    permalink · 2008-01-30 00:52:22 · Reply to this
    lowpowers78

    join:2008-01-26
    Meriden, CT

    scratching head?????

    I would kill to have those types of speeds
    permalink · 2008-01-30 17:42:37 · Reply to this

    TigerNutz
    Laissez les bons temps rouler
    Premium
    join:2000-12-23
    Lafayette, LA

    recent update

    My speeds have decreased greatly from my previous and the package I'm PAYING for.
    The advertised speeds were 7 to 15 mbps down and I WAS getting that.
    Now, I only get 1-4mbps download.

    I would like to get what I pay for!
    permalink · 2008-01-30 18:07:29 · Reply to this
    codylusnia

    join:2008-02-02
    Oklahoma City, OK

    Re: recent update

    I was having doubts about my 15 mbps service I was getting, turned out I had to tweak the wireless card settings on my laptop. If I networked straight in with CAT5 I can hit 18+ on download speed. It kinda defeats the purpose of the laptop though.
    permalink · 2008-02-02 01:03:06 · Reply to this
    KlubMarcus

    join:2005-01-18
    Norfolk, VA
    ·Cox HSI
    ·Embarq
    ·AT&T Southeast
    ·Comcast

    		 Cox High Speed sucks. The only reason to be on their service is if there is no other option. Even then, don't waste your money with their more expensive offerings. Just order the Value package so you can get real speeds without BS compression, which hurts gaming performance anyway! With Cox, you don't get what you pay for. And the worst part is their Customer Service. Their website doesn't have all the options to make changes to your account, and they aren't available 24/7 to order what you want. They actually list work hours for a 24/7 ISP! Duh...
    permalink · 2008-02-02 21:59:13 · Print · Reply to this
    Forums » comments on review of Cox HSI






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