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Member review of Cox HSI


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read 1348 reviews (784 positive) (260 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$62 per month avg ($26 to $210)

Speed test results 3 year trend

Review by TigerNutz See Profile
UPDATED: 343 days ago
member for 8.8 years, 3229 visits, last login: 1 days ago


Lafayette,Lafayette,LA
$56 per month
about 5 days
"Fast!!"
"none yet......"
"Beats DSL!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I'm getting 9-14Mbps down and around 1 Mbps upload speeds. Bellsouth informed me I couldn't even get DSL in my subdivision!

    Update: Nov. 2008
    I never had speeds even close to this with DSL, around 20mps down and 5mps up.
    Dropped connection is rare and customer support is pretty good.

    Followup comments:
    Eagle Eye

    join:2002-12-19
    Glendale, AZ

    hmmm

    and your complaining about that. Nothing wrong there
    lowpowers78

    join:2008-01-26
    Meriden, CT

    scratching head?????

    I would kill to have those types of speeds

    TigerNutz
    Laissez les bons temps rouler
    Premium
    join:2000-12-23
    Little Rock, AR

    recent update

    My speeds have decreased greatly from my previous and the package I'm PAYING for.
    The advertised speeds were 7 to 15 mbps down and I WAS getting that.
    Now, I only get 1-4mbps download.

    I would like to get what I pay for!
    codylusnia

    join:2008-02-02
    Oklahoma City, OK

    Re: recent update

    I was having doubts about my 15 mbps service I was getting, turned out I had to tweak the wireless card settings on my laptop. If I networked straight in with CAT5 I can hit 18+ on download speed. It kinda defeats the purpose of the laptop though.
    KlubMarcus

    join:2005-01-18
    Norfolk, VA
    ·Cox HSI

    Cox High Speed sucks. The only reason to be on their service is if there is no other option. Even then, don't waste your money with their more expensive offerings. Just order the Value package so you can get real speeds without BS compression, which hurts gaming performance anyway! With Cox, you don't get what you pay for. And the worst part is their Customer Service. Their website doesn't have all the options to make changes to your account, and they aren't available 24/7 to order what you want. They actually list work hours for a 24/7 ISP! Duh...
    robl27
    Premium
    join:2008-07-16
    Mary Esther, FL
    ·Cox HSI
    ·Vonage

    ahh..

    i never ever ever rely on wireless PERIOD!
    the point of having a laptop is so you can be portable.
    wireless you have lots of plp and breakup. i can never do anything reliably on a wifi connection vs a hard connection.

    and, i hope you don't do things like bank or download huge files on the wifi too (doesn't matter if it's open or locked)

    also, cox hsi has been solid here. no reason to switch to (gulp) embarq who almost got purchased by frontier.

    NO home service is perfect, and with caps and pay per byte being the norm soon, the internet will soon cease to exist.

    -Rob
    --
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    Dogfather
    Premium
    join:2007-12-26
    Laguna Hills, CA

    Re: ahh..

    I rarely if ever have issues with wireless. I routinely hammer my giganews services with my laptop download 20+GB at a pop. With 802.11n I have no trouble maxing my powerboosted connection in the mid 30Mb range.
    Forums » comments on review of Cox HSI







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