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Member review of Cox HSI


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Reviews:
read 1352 reviews (786 positive) (260 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$66 per month avg ($29 to $195)

Speed test results 3 year trend

Review by rizwan602 See Profile
Posted: 109 days ago
member for 5.6 years, 869 visits, last login: 8 days ago


Gilbert,Maricopa,AZ
$55 per month
"Super fast and reliable connection to the internet!"
"Sometimes the cable modem reboots and tech support thinks they need to send out a tech, but then it starts working days later."
"Great connection, better then Qwest. Don't believe the hype Qwest says about sharing the internet on cable. Its fast!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Connection is great almost all of the time but sometimes my cable modem starts to synch out and reboot itself (or reset/whatever). Calling tech support on that gives you first level techs who think the solution is to "roll a truck" to your location to see if cabling is the issue - but its not since I have not made changes and its a new house with internet working for the last 2 years just fine. So its "great" when it works but tech support has no belief in what you have to say about it.

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