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Review by rmoonin See Profile

  • Location: Henderson, Clark, NV, USA
  • Cost: $120 per month (12 month contract)
  • Install: about 5 days
Very fast and reliable
It is expensive
For business applications it is good
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

It cost me only 20 bucks more plus the $75 installation fee and I upgraded to the one gig speed with Cox. Installer was very experienced and a pleasure to deal with. He recommended the Netgear router and although mine is about a year old it worked well. I have high nd Lenovo workstations at my offices and speeds were pretty high (700+) most of the day. In the early morning I was able to get 940 which is pretty incredible. I depend upon high quality internet and Cox delivers. At my office location in Pennsylvania I am stuck with Comcast which is the world's worst company to deal. Gotomypc software works well.

I link my New Jersey office which has FIOS with my Nevada office which has COX HSI. Fios is running 25 up and down. Cox is running 50 down and around 8 up. The cost of around $120 is about the same. Yes this is very expensive but when your livelihood (accounting business) depends upon it then you bite the bullet and pay for it. I cannot see much of a difference between the two although I prefer FIOS as the throughput seems faster on the Verizon network. I wish we has fiber to the curb but that is generally only available at the Las Vegas casinos. There has been virtually no downtime on Cox. Installation was fast and professional. In the long run it has helped the business since I am able to access large tax files without any problems. Videocam between the two offices is not perfect but acceptable.

I am updating my review of Cox. For several reasons I upgraded to their Ultimate service. It is expensive but they are the only game in town offering 150 speed. Tech support is excellent. Installer was top notch. Reliability which is super important is there. Sure I have had to reboot the modem a few times but that is no big deal. I am waiting to see how fast Century Link will bring 1 gig speed over to Henderson,Nevada. Competition is good for everyone

My office in NJ uses Verizon FIOS and here in Las Vegas we continue to use Cox Ultimate. We have been using a standard service like gotomypc.com. The quality and ping of the connection is excellent. Virtually no downtime with Cox. Once in a while I have to restart the modem but that is done when updating Windows products. No big deal. Essentially you get what you pay for.



If you have to link offices you really need to at least 50 at both ends. Both Cox and FIOS are good companies and you get what you pay for. You are not going to get high speeds for $40 bucks a month. Running a business requires an expenditure for quality internet service and quality computers at both ends. You spend money to make money.



member for 23.6 years, 1750 visits, last login: 51 days ago
updated 3.2 years ago

rmoonin
join:2000-08-05
Newtown, PA

rmoonin

Member

Update on Cox

I use Cox Ultimate service and it has been a pleasure dealing with the. Speeds hit 180 which is terrific. I link my Nevada office and New Jersey office. Unfortunately in NJ I have to deal with Comcast which is horrible and have to contend with lower speeds and more importantly unreliability by Comcast. Yes it is expensive but when you are working with large data files you need that speed. Computer equipment is state of the art but in a commercial environment you do not cut corners. Cox tech support is excellent and I rarely have issues with them.
sparky007
join:2011-08-25
Phoenix, AZ

sparky007

Member

Trace route

Would be interesting to see the trace route path between the two offices.. See where you data goes.
rmoonin
join:2000-08-05
Newtown, PA

rmoonin

Member

Update of Cox HSI

I am running between 180 and 200 which is not bad. I had two techs spend a few hours trying to get the speed up to 300. They really tried but the infrastructure just cannot handle it. They tried swapping out cable modems and tried to adjust what they could but no luck. Reliability is pretty good. I wish they provided fiber to the curb but they don't. This is high end area of Henderson, Nevada (near Las Vegas,Nevada). You get what you pay for as I am paying around $110 a month. It is not quite as good as the FIOS I have in my New Jersey office but beggars can't be choosy.
Demetrius887
join:2008-07-12
Las Vegas, NV

Demetrius887

Member

Re: Update of Cox HSI

You have a 16x4 modem right? the 300 ultimate package won't run on a 8x4 modem.
rmoonin
join:2000-08-05
Newtown, PA

rmoonin

Member

Cox upgraded speed at no additional charge

I am using the Cox ultimate speed package. This is being used on a high end Lenovo workstation (P500). I am consistently getting speeds of around 220-240 which is just excellent. I paid the $40 and had three of their technicians here trying to get the 300 speed as advertised. It really can't get it done until they bring fiber to the curb which they won't do. I am pleased with the service. i depend upon an excellent connection since i do so much tax work on line. In my NJ office I use Verizon FIOS which is the gold standard as far as I am concerned. Connecting to FIOS and Cox is fast and easy using gotomypc.com. Essentially you get what you pay for. Century Link (local phone company) advertises one gig service but that is really only available on the Las Vegas and a few other places. i will stay with Cox any day.
rmoonin

rmoonin

Member

Better speed on your router

I spent the $300 and got the top of the line Asus 3200 router. I works well with Cox supplied modem. No real issues.
rmoonin

rmoonin

Member

You get what you pay for with Cox

It has been almost two years since we got rid of Comcast which was replaced by Verizon FIOS. Comcast must sendme 500 pieces of junk requesting that we go back to them. Comcast is truly a shlock company. While Cox does not provide fiber to the curb their service is still excellent. With good equipment we get around 250 speed in Las Vegas. There is a major switch (by a company called Switch) which is not far from here. Cox is tied into the switch so pings are excellent and overall throughput is really fine. Connections between FIOS and Cox using gotomypc.com are fast and reliable. My suggestion as a business person is to go with reliable vendores like FIOS and cost so can you can run your business. If you want to spend hours on the phone with incompetent people then use Comcast. They spent a fortune acquiring NBC/Universal instead of replacing junk switches. The only ones benefiting is Brian Roberts and his family and nobody else.
rmoonin

1 recommendation

rmoonin

Member

Cox HSI

I have the Cox Ultimate Service which is about $100 a month plus a $10 modem rental fee. I am using high end Lenovo workstation (P500) for my CPA practice. The tech was young but very knowledgeable. I am getting an incredible 340/38 speed. I am really impressed. Having had a horrible experience with Comcast (the shlock internet service) and this experience has been wonderful. You really need a high end card to get these kind of speeds. I am also getting about the same 300+ speed on the high end Lenovo Yoga laptop. I work a lot on the computer for my business and do not want or need any problems. Reliability with Cox has been excellent. You get what you pay for.
rmoonin

rmoonin

Member

Cos has gone downhill fast

I used to get reliable high speed using their gigabyte service. There are more outages and they have throttled down the speed from 700+ to around 240. Cox will not upgrade the lines period and no competition here in Henderson, Nevada either. Centuryn Link will not put in fiber to the home either.

WiseOldBear
Laissez les bons temps rouler!
Premium Member
join:2001-11-25
Litchfield Park, AZ
Motorola MB8600
Synology RT2600ac

WiseOldBear

Premium Member

Cox Corporate Mission is GREED

Like so many privately owned companies that started as providers of a needed service, Cox and the family that owns the stock has detoured away from the original path to the road labeled give me the money now. The infrastructure is coming apart, their response to network issues is slow and non-existent if spending money is required. And let us not forget they started as a cable tv provider and the internet thingy was a cool add-on. Now they price themselves in such a way that cord cutting is growing and that costs them real money. I think internet services should be like electric and water and be well regulated and available to all.
rmoonin
join:2000-08-05
Newtown, PA

rmoonin

Member

Re: Cox Corporate Mission is GREED

Until Century Link comes in and provides fiber to the curb the connection will get slower and slower on Cox. I would change in a NY minute but there are no alternatives out there.
rmoonin

rmoonin

Member

Cox Update

I have had issues with Cox internet just going down and 2020 it happened far too many times. I am using their "ultimate" service which is really paired cable lines.However lately the reliability has gotten somewhat better. This morning I was able get get 900/34 and you cannot get much better than that. The new housing developments in Las Vegas/Henderson are getting fiber to the curb but Cox refuses to upgrade the upgrade to fiber to the curb. Century Link which is the only competitor is offering me a speed of 10 which is not much higher than old old DSL speeds. This is a high end development not far from the Raiders training camp so I know the infrasture is there. I just do not want random outages from Cox. Cox can easily afford to upgrade to fiber. I just wish Verizon FIOS was available here.
rmoonin

rmoonin

Member

Coz has improved

I have upgraded my desktop computer with the latest internet equipment. The speed test today was 934/34 which is absolutely fantantic. Cox has not gone down very often as it used to. Tech support at 2 am in the morning is excellent. The cost is not cheap but i use the system for my business so it is well worth it. I think we could even higher speeds but Cox refuses to bring fiber directly to the home unlike Verizon FIOS. FIOS will never be available here in Las Vegas/Hendersn Nevada. Century Link is the only competitor to Cox and their top speed is 40 which is kind of a joke.