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Cox HSI page on DSLReports
Six Month Rating

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Review by rmoonin See Profile

  • Location: Henderson,Clark,NV
  • Cost: $120 per month (12 month contract)
  • Install: about 5 days
Good "Very fast and reliable"
Bad "It is expensive"
Overall "For business applications it is good"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings above consensus)

My Other Reviews

I link my New Jersey office which has FIOS with my Nevada office which has COX HSI. Fios is running 25 up and down. Cox is running 50 down and around 8 up. The cost of around $120 is about the same. Yes this is very expensive but when your livelihood (accounting business) depends upon it then you bite the bullet and pay for it. I cannot see much of a difference between the two although I prefer FIOS as the throughput seems faster on the Verizon network. I wish we has fiber to the curb but that is generally only available at the Las Vegas casinos. There has been virtually no downtime on Cox. Installation was fast and professional. In the long run it has helped the business since I am able to access large tax files without any problems. Videocam between the two offices is not perfect but acceptable.

I am updating my review of Cox. For several reasons I upgraded to their Ultimate service. It is expensive but they are the only game in town offering 150 speed. Tech support is excellent. Installer was top notch. Reliability which is super important is there. Sure I have had to reboot the modem a few times but that is no big deal. I am waiting to see how fast Century Link will bring 1 gig speed over to Henderson,Nevada. Competition is good for everyone

My office in NJ uses Verizon FIOS and here in Las Vegas we continue to use Cox Ultimate. We have been using a standard service like gotomypc.com. The quality and ping of the connection is excellent. Virtually no downtime with Cox. Once in a while I have to restart the modem but that is done when updating Windows products. No big deal. Essentially you get what you pay for.

If you have to link offices you really need to at least 50 at both ends. Both Cox and FIOS are good companies and you get what you pay for. You are not going to get high speeds for $40 bucks a month. Running a business requires an expenditure for quality internet service and quality computers at both ends. You spend money to make money.

member for 14.6 years, 1526 visits, last login: 22 days ago
updated 86 days ago


Newtown, PA
·Cox HSI

Update on Cox

I use Cox Ultimate service and it has been a pleasure dealing with the. Speeds hit 180 which is terrific. I link my Nevada office and New Jersey office. Unfortunately in NJ I have to deal with Comcast which is horrible and have to contend with lower speeds and more importantly unreliability by Comcast. Yes it is expensive but when you are working with large data files you need that speed. Computer equipment is state of the art but in a commercial environment you do not cut corners. Cox tech support is excellent and I rarely have issues with them.

Avondale, AZ

Trace route

Would be interesting to see the trace route path between the two offices.. See where you data goes.