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Cox HSI page on DSLReports
Six Month Rating

Reviews:
bullet 1568 reviews (876 good) (312 bad)
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Review by yurimaster See Profile

  • Location: Alexandria,Fairfax,VA
  • Cost: $60 per month
Good "Great customer service & 24/7 tech support for residential customers"
Bad "only slow upload speeds compare to fiber"
Overall "Fast and 99% reliable cable connection"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
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Value for money:
(ratings match consensus)

Been with Cox since 2003 till March 2012. Then I move to get Verizon Fios business.

I can say the connection is very stable and reliable. Barely had outages, maybe once a year Cox was down but for a short time. Speeds are pretty decent and about what is advertise. I had the premier package, The download speeds average of 28Mbps and upload speeds were about 4Mbps. Upload speed is very important to me since I host a minecraft and Team Fortress 2 game server. Player slots were limited by upload speed which was fine since I understand I have cable. The only negative side was the small lag spike players complain, it stop when I use Fiber now so I know it was my Cox connection causing it. Plus it's on a share line with the rest of my area. You won't notice it if you don't host any FPS game servers, but just do regular small uploads you will be fine. Yes I'm one of the few use really needs a good upload speed.

member for 4.9 years, 199 visits, last login: 289 days ago
lodged 2.2 years ago

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