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Cox HSI page on DSLReports
Six Month Rating

Reviews:
bullet 1575 reviews (874 good) (316 bad)
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Review by (hidden by request)

  • Location: Las Vegas,Clark,NV
  • Cost: $18 per month (month by month)
Good "Affiliated with Hostgator"
Bad "Doesn't work yet"
Overall "Low rates are no good to me if the product doesn't work. I really want it to work."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

I've been a Hostgator reseller affiliate for 10 years, so I really wanted
Voipo to work for me. So far I'm not pleased.

Most of the time my phone doesn't ring at all - goes straight to voicemail.
Just now I called with mobile phone and it went straight to voicemail
without ringing. I left a voicemail and the voicemail isn't here.
Sometimes I can dial out, most times not. I have two phones plugged in and
only one rings.

Yesterday, in response to one of my tickets, a tech support person
configured my wireless router via join.me. He told me they were having
server issues, but he made all the configuration changes he thought would
help. Today, the phone is out again, and I've put in my 5th ticket in 4
days. Cheap rates are no good to me if the product doesn't work.


(review was emailed from domain gmail.com)
lodged 2.2 years ago

Comments:
nmlobo

join:2002-11-02
Yorktown, VA

Not HSI related

Isn't this an HSI forum? This user rated his telephone experience, not HSI