Review by Rakeesh
Good "Great reliability and speed"
- Location: Mesa,Maricopa,AZ
- Cost: $111 per month (24 month contract)
Bad "Tech support are morons"
Overall "Good internet, bad TV"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I am on the 27/5mbit package, and the internet connection itself is decent. However, to get a good price you have to bundle with another one of their services.
This is lame because their cable service is downright crappy. If DVRs existed in the 80's, they would closely resemble what cox has now. I think cox just figured "hey, they'll take whatever DVR we give them and won't know the difference" so they just picked the crappiest one they could find.
You'd figure "I could go cablecard and use my own DVR, right?" Well, sort of, but not really. They provide really crappy tuning adapters that are very flaky, so some of your channels can disappear at random. Plus, they blanket flag all channels as copy once, so custom DVR solutions (e.g. HTPC) will be near worthless if your goal is whole home functionality. Most cable providers don't do this, but if you have the misfortune of being with cox...well, I'm sorry.
Also their installers have no idea what the hell they are doing when it comes to cablecards. Had I not been a technically minded person, we never would have gotten them set up proper.
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