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--- Update 02/02/2020 --- Since the below reviews, I've been on Cox's fiber service after yet another move, witnessed that get capped to 1TB, and since gone back to CenturyLink fiber once they finished deploying it to my new neighborhood. Both offer GPON service, though Cox puts you on a cable modem RFoG unless you specifically request otherwise, and of course, the 1TB cap regardless of your choice. Cox charges $120 a month, plus another $50 if you want no data cap. Cox also wants a 1 year contract. CenturyLink charges $65 a month, price for life guarantee at the time I signed up, still $65 a month for new customers but without price for life though. No contract in either case. Effectively Cox costs $105 more per month than CenturyLink for equivalent speed. Though in my experience, CenturyLink fiber is more reliable, has practically non-existent jitter, and so far appears to have better peering. ---Older Review Follows--- Soo...Cox has fallen way behind other ISPs. They've now become one of the most expensive cable ISPs in the US on a per meg basis. This is especially true now that they cap your data at 1TB, which is pretty much worthless if you like to do a lot of streaming or game downloads. You can gain back the service you already had a year ago with no cap, but it'll cost you another $50 a month. Their (rather bad) gig service features a very small upload capacity (35mbit.) While many ISPs offer $85 a month gig service, with a full gig upload even, Cox charges around $120 for a rather inferior (in terms of latency and reliability) coax connection. Plus if you want unlimited data (which is probably necessary with a gig tier,) you have to fork out another $50 as well, so you're looking at $170 a month. Compare to centurylink fiber, which is $85 a month after all fees, symmetric gig. AT&T fiber in other states is $80 for the same, Google Fiber is $70 for the same, Ting is $60, and you can actually find many ISPs around the US with similar pricing. So effectively you pay more than twice as much for an inferior copper service with Cox. And that's just for their internet service. Their TV service...You'll pay insanely high prices for cable box rental fees, even their basic boxes are such power hogs that they'll make your house hotter in the summer, and it uses 60 watts 24/7, even while it is doing nothing. Compare to my Nvidia Shield TV which uses 10 watt while at full tilt and 1 watt on standby. Don't get me started on their contour and DVR boxes; they're much worse, and they're super expensive. You can get practically all of your content from internet based services for much less money, so why on earth would you subscribe to this? Used to be Cox was pretty well liked on dslreports, but nowadays they're pretty well hated here, which is very well deserved. ---Older review follows--- Update (June 21st 2014) About this time last year I unsubbed to TV entirely. No satellite either. I presently only subscribe to the 50/10 internet tier and it works quite well. The total bill, after all fees and everything, is $59 a month after a 20% discount that lasts an entire year. All things considered, I do believe Cox is ahead of the curve when it comes to ISP reliability and performance. While they aren't a Google Fiber, I do overall feel that the service is worth the price, but this is mainly because in the area I live in, the bar is pretty low. Should another ISP ever come around, I'll update the review, but for now they're decent so long as you don't subscribe to their TV service. If you MUST have cable TV, I strongly urge you to consider satellite instead. ---Old review follows--- I am on the 27/5mbit package, and the internet connection itself is decent. However, to get a good price you have to bundle with another one of their services. This is lame because their cable service is downright crappy. If DVRs existed in the 80's, they would closely resemble what cox has now. I think cox just figured "hey, they'll take whatever DVR we give them and won't know the difference" so they just picked the crappiest one they could find. You'd figure "I could go cablecard and use my own DVR, right?" Well, sort of, but not really. They provide really crappy tuning adapters that are very flaky, so some of your channels can disappear at random. Plus, they blanket flag all channels as copy once, so custom DVR solutions (e.g. HTPC) will be near worthless if your goal is whole home functionality. Most cable providers don't do this, but if you have the misfortune of being with cox...well, I'm sorry. Also their installers have no idea what the hell they are doing when it comes to cablecards. Had I not been a technically minded person, we never would have gotten them set up proper. member for 12.3 years, 1647 visits, last login: 1 year ago updated 4.1 years ago
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