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Cox HSI page on DSLReports
Six Month Rating

bullet 1583 reviews (879 good) (320 bad)
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Review by ahrimanishnu5 See Profile

  • Location: Baton Rouge,East Baton Rouge,LA
  • Cost: $49 per month
  • Install: about 5 days
Good "50Mbps connection often gets up to 75Mbps. They offer student discounts."
Bad "50Mbps connection is more often 20Mbps. They raise their rates a few dollars at least once a year w/o much notice."
Overall "I would drop for FioS service if it were avaliable. No real alternative presently at my current address."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings match consensus)

Cox service is a bit of a mixed bag. They wanted to charge a $100 install fee when I called to establish service. After three phone calls and proving that I was capable of reading a MAC address off the modem, they relented. Online customer service is hit and miss. The only tech I've interacted with at the house (Don) was excellent.

member for 11.6 years, 9 visits, last login: 216 days ago
lodged 2.1 years ago