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Review by earthlinknyc  UPDATED: 1.2 years ago member for 5.2 years, 663 visits, last login: a few hours ago
Maspeth,Queens,NY
$42 per month
about 650 days
"Great speed. Earthlink should give you speed like a optimum then it would be best isp ever :)"
"High ping during the peak hours, slow connections"
"Time Warner and Earthlink cannot do anything to fix your slow connection. it has to stay that way."
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings well below consensus)
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Earthlink service was good for 2 years but now it sucks.I already described my problem on earthlink forum. Slow speeds and high ping during the evening time. I will switch to Verizon Fios once they will be in my area. otherwise i don't have a choice. They don't care about customers anymore.
I ordered Earthlink Cable Service last Thursday May 29. I received call from TW and they said that somebody will come and make a installation on Tuesday June 3. So when the guy came he just hook up modem and after that I was already online. A lot people complain that they Earthlink is giving away RCA modems and they don't do this anymore, they will give you Thosiba modem.
My speed is great ( around 2300 download stream / 400 kps upload stream) so I got this speed all day long and all night even like you know that cable is a sharing network. Earthlink is doing great job.
I have Earthlink for 2 days so right now I got no problems with that's why I never use Technical Support. Another thing a lot of you guys and gals write that TW guys who come to install service that they are dirty, smell not good. Hey what's going on ?? Do you want to some prince that some kings came ?? Just think a little bit. Also it is great deal, by first 6 months you pay only $ 29.95 and after that $ 41.
I will update my review in few next days. See ya.
Guys I am back and tell you that my speed is keeping around 3000 / 400 kps. Last night I saw that websites are opening slowly but it was fault of my broswer Internet Explorer so I figured out this by myself. Everything is working greatly. Few days ago I downloaded movie from Kaaza and my avarage speed was 300-350 kbits. So it took me only a hour even less to get movie which size is around 700 mb.
Earthlink rocks just keep it this way.
UPDATED:
Hello everybody.
ok today I had little problem but it wasn't something big/ I left my computer on all day but I didn't use it. Evening when I cambe back I saw that CABLE light and DATA light were off(thosbia modem 2200). So I knew it that it is not working. I checked my cables outside and inside, everything was connected so after that I turn off my computer and then I disconnected power from modem. After 2-5 minutes O plug in back power and it was on everything came back. I checked my connection speed and results were the same. Also at this time some channels on my TV had poor receptions. But right now everything is working great like before, nothing change. 
UPDATED:
I found why did I get disconnect from internet, it was cable fault. I fixed it, exchanged cable and now it is everything is perfect. So I got no futher problems with it.
UPDATED:
I don't know what do you think about RoadRunner which belongs to TW but a lot people got problems with RR (RR=Road Runner) and they are expensive. Also some Earthlink users complaint about that speed is down or something where later you figured out with tech support that this is a fault of modem. The thing is that my 5 friends ordered Earthlink and all of them got RCA modem (white color) where everybody says that it is old modem. I have Thosiba 2200 and this modem is working great. My friends have RCa modems and they receive great speed all the time. I went to my friends and I use DRTCP to change some connetion config like a RWIN and MTU. After that they really got high internet access.
Followup comments: | Forums » comments on review of Earthlink Cable Modem Service |
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