Review by KickMe  UPDATED: 1 year ago member for 8.1 years, 3622 visits, last login: a few hours ago
Lancaster,Fairfield,OH
$42 per month
about 1 days
"Price & Reliability"
"None yet"
"Good Value"
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
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I switched from Road Runner as everyone in this market was forced to set up new home page accounts. I did and and I selected the wrong option of the two offered, as neither were adequately documented. Upon finding it to be a poor choice (I needed a DIRECT link to pictures for potential buyers at eBay, which was impossible under the option I selected) I attempted several times to correct this error, and spent many hours with Road Runner technical support people explaining my problem, and they told me that I could not change options. Ridiculous!
EarthLink basically uses Time Warner's lines so the switch was made with just a phone call.
No complaints at this point.
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