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Earthlink Cable Modem Service page on DSLReports
Six Month Rating Unavailable
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Review by jaydro See Profile

  • Location: Durham,Durham,NC
  • Cost: $40 per month
  • Install: about 4 days
Good "Fast connection"
Bad "It's really Time Warner"
Overall "It's the best I can do here"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

Got tired of Frontier's nightly slow-downs after years of having no trouble with Verizon, gave up on any improvement of upgrade possibility after waiting so long for promised FIOS. Had bad experience with Time Warner ten years ago and was completely opposed to going back to them. Considered Clear Wireless, but they don't serve my location. Went with Earthlink because it was the only option and I could pretend it wasn't Time Warner. Was promised 6M speed at introductory $40/month (goes up to $50 after six months), but I'm getting the local TW standard of 10M. Earthlink sales rep was very aggressive and annoying--TW people were actually better to deal with on the install side. Got a Motorola Surfboard 5100 modem, which I think I prefer to the Ubee and I get to use my old Linksys wireless router after clearing my DNS settings out of it.

member for 9.7 years, 174 visits, last login: 15 days ago
lodged 1.7 years ago

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