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Horrible support and the network is not run well. I should not be timing out at the first hop and routers should not be experiencing high packet loss. Would switch to FIOS but it is not offered here yet. Initial installation took awhile and EarthLink kept referring me back to Time Warner but I eventually got service installed. member for 11 years, 17 visits, last login: 8.7 years ago lodged 11 years ago |