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Earthlink Cable Modem Service page on DSLReports
Six Month Rating Unavailable
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bullet 372 reviews (284 good) (41 bad)
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Review by Earthlinky See Profile

  • Location: Forest Hills,Queens,NY
  • Cost: $41 per month
  • Install: about 14 days
Good "Full Internet speeds as advertised"
Bad "Connection issues, horrible support"
Overall "If you have FIOS use them"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

Horrible support and the network is not run well. I should not be timing out at the first hop and routers should not be experiencing high packet loss.

Would switch to FIOS but it is not offered here yet.

Initial installation took awhile and EarthLink kept referring me back to Time Warner but I eventually got service installed.


member for 1.4 years, 13 visits, last login: 1.4 years ago
lodged 1.4 years ago

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