Review by DurhamDanger 
member for 25 days, 3 visits, last login: 12 days ago
lodged 12 days ago
 Durham,Durham,NC
 Contract price not specified.  "Had to hang up on the person" "Sales person in India very aggressive and very annoying"
| Pre Sales information:
(ratings below consensus)
|
Called to ask about availability of certain speeds, pricing and when they could install. Instead I got a person sounding desperate to make a sale. Person lies about the deal is only for today and not tomorrow; wanted to set up the account right away even though I did not agree to any such thing. Called back several times when I told the person to please not call me back.
I will miss Frontier's customer service when I switch to Earthlink. And I am only do so because Frontier expects me to pay $30/month for less-than-dialup speeds until they get their infrastructure together...sometime in June.
Comments:
 | | Earthlink!! Just go with Time Warner! It comes through their lines anyway and costs the same! PLUS, 99% of the time you get a call center in NC or SC. | |
|
| |
|
·