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Review by UHF See Profile

  • Location: Independence, Buchanan, IA, USA
  • Cost: $110 per month
  • Install: about 2 days
  • Caps of 2000 gigabytes/month
Fast
Unreliable speeds. No pricing information on their website. Poor support.
Meh
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

My package is 150/20, and sometimes I even exceed that on speed tests.

On several occasions my modem would fail to stay synced. They finally replaced it with a "better" modem. Then I had a 26 hour outage that is likely caused by them not burying my service all the way to the house, leaving it exposed where it runs through a flower garden allowing ground squirrels to chew on it.

They only have techs in town on certain days, so there's always several days of waiting if a truck roll is needed. Of course they are always very quick to blame the problems on my equipment., never mind their modem can't even sync. My most recent outage required a 7 day wait for a tech to be able to come out.

My cap is 2000GB. The other cable provider has no caps, but charges at least $100 more for the same speeds.

member for 21.8 years, 8514 visits, last login: a few hours ago
updated 7.6 years ago

andrewb78
join:2003-06-17
Minneapolis, MN

andrewb78

Member

Mediacom pricing

Yeah, see, when I was in Waterloo the service was the same price you are mentioning, but in Iowa City it's $20/month higher for the exact same service!

You mention competition in your area. Gee, I wonder if that could be why... Ridiculous...

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

Great to hear!

I'm happy to hear everything is working for you. If you ever have any questions or concerns feel free to contact me here.

your name
@mchsi.com

your name

Anon

not Mediacom's fault?

"not Mediacom's fault" ? That's what they've been saying to my family for YEARS...

They FORCE you to call for service trouble over and over again and THEY CHARGE YOU EVERY SINGLE TIME and say "it's not Mediacom's fault" as OFTEN as they can, because whenever they don't 'find' a problem at your house, they BILL YOU $100 every time they come out.

Anonymous88
Premium Member
join:2004-06-01
IA

Anonymous88

Premium Member

Re: not Mediacom's fault?

The service fee is $25 and it's not charged every time.
sparky007
join:2011-08-25
Phoenix, AZ

sparky007

Member

Power Signals

It might be your signal power issues..

Here are mine.

Downstream Channels
Power Level: Signal to Noise Ratio:
Channel 1: 0.2 dBmV 37.9 dB
Channel 2: 0.2 dBmV 37.9 dB
Channel 3: -0.4 dBmV 37.8 dB
Channel 4: -0.4 dBmV 37.9 dB
Channel 5: -1.8 dBmV 37.5 dB
Channel 6: -1.6 dBmV 37.5 dB
Channel 7: -1.9 dBmV 37.1 dB
Channel 8: -2.0 dBmV 37.1 dB


Upstream Channels
Power Level:
Channel 1: 44.5 dBmV
Channel 2: 42.5 dBmV
Channel 3: 43.5 dBmV
Channel 4: 46.0 dBmV