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Review by iowaboy 
UPDATED: 340 days ago
member for 4.6 years, 1587 visits, last login: 2 days ago
 Kalona,Washington,IA
 $42 per month (12 month contract)
 about 4 days
 "Fast connection"
 "high cost but alot less than DSL here"
 "for this area the best to go with"
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Connection Reliability:
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Value for money:
(ratings above consensus)
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11-7-2007 Still the best for the money available. Loss of movie channels to make room for more channels is not being received very well, even by me. My connection for internet seems to be very strong and have very few down times. Usually when internet down Mediacom gets someone on it real fast. DSL is offered in this community but the cost to speed level is quite high and htye do not offer any speeds close to Mediacoms 8000/512. Other communities have more to offer so for them offerings are more matched to each other. For me Mediacom is still the best.
5-4-2007 So far still the best for value here in this small town. DSL is available thru the phone company, but still not up to Mediacoms standards. I have had no problems with my connection and it has always been there for me and all the computers we have connected to the line (7).
10/30/2006 I still go with what I have said before. I still get great speeds except when AT&T has problems. I still say compared to the local dsl cable is the way to go. The local phone company now offers tv along with their broadband (if you call 768/256 any speed for$55.95 a month fast) I have done alot of work on internet problems for those unlucky to mhave the local dsl and after they see what my speeds are they switch over to Mediacom and are real happy so far. When i compare the spped to cost ratio between dsl and cable here where I live cable still wins. When the phone company gets their heads straight and really offer real speeds for the price then maybe cable will have a challenge but till then, what can I say, cable wins. ( I also get the phone company's goat when they try to get me to change and I pull out my speed tests for days and evenings and they can't beat Mediacom :>) each person has their own tests and prefrence so compare before you buy.
12/15/2005 Speeds, both up and down for me have been great. A constant 4600/243 all the time. It may be that the node is not overloaded. Tech support has answers the line within 3 minutes and has always been very courtious and answered my questions. When techs have had to do a onsite they were fast at finding the problem and were always interested in my observations and any data that I may have. The only other broadband in my town can't even compare on speed and price. Mediacom remains the most cost effective media here.
Customer service and tech support very friendly. The only time that service techs had to come to the house they were very friendly and effiecent. Even took time to look at the information (tracerts, modem speeds and signal), and checked all connections at pedistal and splitter. Even helped me find the source of abnormal current on the line (bad digital converter) so another tech did not have to make a trip. I was on dialup before moving into mediacom area so speed is very thrilling.
We had Direct TV before and really miss it since we were getting all channels available for the same price as we are getting now for all digital with Starz package. So my family feels that this price could be alot better and feel the tv portion is over priced.
As far as the internet part the price may be in line as before we had 2 phone lines and 2 isp's which put that cost at $60 a month.
I have sent others to mediacom for internet and would advise anyone to sign up for Mediacom Online services.
Update:4/30/2004= Remains a fast connection 236 up and 2695 down on the average for me. The one time that I had to call tech support they were very friendly and listened to what I had to say. They even sent a repair crew out and they found problems with the line up the road which cured all the problems with disconnections. I still would recommend cable to anyone in this area as it has the best cost/benefit ratio available.
Update:12/11/2004 Service remains good. Had trouble last weekend with loss of internet and slow speeds. Tech support was very helpfull and polite. Had a bad modem and router which I had replacements here at home already. Speed picked up after a few restarts and everything back to normal if not even better than before. I am running 7 computers on this line through a router and even with the kids being online and my downloading linux iso's my speeds remain aroung 2850 down and 236 up.
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