| Review by jimhamilton |
member for 11.2 years, 5027 visits, last login: a few hours ago
updated 1.2 years ago
- Emmetsburg,Palo Alto,IA
- $55 per month
- about 7 days
- "None at the moment."
- "Consistent speeds and improving customer support."
|Pre Sales information:|
Value for money:
(ratings match consensus)
I've had it now for almost 2 years. The advertised speed went from 5000/256 to 8000/512 but my download speed rarely exceeds 5500. I do like the increased upload speed. I have been annoyed with down times ranging from a few minutes to several hours but they have been getting rarer. Overall I have been happy with it.
12/26/2007 - My speed jumped to 6500-6800 which made me happy. I then switched my old 802.11b router with a Linksys WRT54G which allowed consistent 7500/490 speeds.
04/25/2008 - Been running into a lot of slow time. Download speed will drop to 500 - 1500 for a day or two and then jump back up to a normal 7500 - 7600. I was also sent an info pack saying since I have all 3 services (cable, internet, phone) I will get a free upgrade to 10000/1000 but I haven't seen any change yet.
6/27/2008 - Finally got upgraded to 10000/1000. Tested at 9365/945 so that's nice. I've been having a lot of slow time though when I'll be lucky to have 20% of that and it'll last for a couple of days.
7/17/2008 - Went an entire evening of no service but it seems that was due to repairs. Have been getting consistent 9300-9600kbps downloads. Even during high traffic times it doesn't drop below 7500kbps. and that is rare. My upload speeds are always 930-960kbps.
8/09/2008 - Mediacom seems to be testing Web-boost. Uploads are the same but have been getting 14000-18000kbps downloads.
10/18/2008 - Service seems to be either very fast (10,000-30,000kbps) or very slow (800-2500) with very slow being by far the most common.
11/15/2008 - Getting better with less slow times.
6/26/2009 - Modem went out so I had to call customer service. Surprise! I didn't have to wait forever, the automated troubleshooter was quick and easy and I got to talk to someone within 2 minutes when the automated troubleshooter couldn't figure out my problem. I had a service tech at my house by 11:00 the next morning and he switched modems for me. I'm happy (for now).
12/07/10 - Consistent 15MB/1.85MB speeds. Little down time.Looking good.
12/29/11 - Dropped their telephone service so price went up $10/mo. Speed dropped to 10MB/.85MB with 12MB being advertised. The automated telephone support has worked well for me and I'm able to talk to someone a lot faster when I need to.
| |MediacomChadMediacom Social Media Relations TeamPremium,VIP
Gulf Breeze, FL
Nice speeds I'm glad to hear that your upload and download speeds are doing well. Please feel free to contact me if you ever encounter any problems with your service.