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Mediacom page on DSLReports
Six Month Rating

Reviews:
bullet 621 reviews (204 good) (252 bad)
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Review by Bierboy See Profile

  • Location: East Moline,Rock Island,IL
  • Cost: $125 per month (24 month contract)
Good "FINALLY catching up with HD offerings. MediacomChad is a lifesaver on this forum."
Bad "Telephone customer service is still lousy. VERY uninformed with out-of-date information"
Overall "Decent service for high speed Internet and Cable TV. Outages in our area are minimal."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

On-site technicians very uninformed about CableCARD technology (required by FCC). Telephone customer support generally has no idea how to resolve an issue and continues to suggest troubleshooting that makes no sense.

Broadband Internet continues to be generally reliable and speeds are as advertised.

MediacomChad on this forum has been invaluable in actually solving problems.

member for 6.5 years, 1389 visits, last login: a few hours ago
updated 1.5 years ago

Comments:

Former media

@centurytel.net

Expensive overcharged!

Internet doesn't even work right!goes on,off and charge for data going over 10$ every time! Wow a big rip off from this company