Review by Bierboy
Good "FINALLY catching up with HD offerings. MediacomChad is a lifesaver on this forum."
- Location: East Moline,Rock Island,IL
- Cost: $125 per month (24 month contract)
Bad "Telephone customer service is still lousy. VERY uninformed with out-of-date information"
Overall "Decent service for high speed Internet and Cable TV. Outages in our area are minimal."
|Pre Sales information:|
Value for money:
(ratings match consensus)
On-site technicians very uninformed about CableCARD technology (required by FCC). Telephone customer support generally has no idea how to resolve an issue and continues to suggest troubleshooting that makes no sense.
Broadband Internet continues to be generally reliable and speeds are as advertised.
MediacomChad on this forum has been invaluable in actually solving problems.
member for 6.5 years, 1389 visits, last login: a few hours ago
updated 1.5 years ago