Review by hifilistener8  - Location: Savage,Scott,MN
- Cost: $62 per month (12 month contract)
Good "Not much"
Bad "Internet speeds are VERY slow"
Overall "Slow speeds and high prices"
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Only consider if you have NO other options!!!
Had the 12/1 service for over 5 years, and for the last three years it's been a constant battle to get speeds of 3 Mbps. During evening hours the speeds often dropped to less than 1 Mbps. Placed many service calls, and had several tech visits where they stated the system is oversold, and the company is not willing to add capacity.
In addition to very slow speeds, we also had numerous issues with DNS, e-mail, jitter, and outages.
After 5 1/2 years we switched to 10/1 DSL(for $12 less per month) where the speeds have been exactly as advertised.
Fall 2012 Update: I have been with my new ISP for two years, and still paying the same amount per month. The service is rock solid, and reliable. The speed is now actually faster than advertised.
I talked with two neighbors who are still on the Mediacom. They said things have improved a bit, but speed still stalls out in the evening and over the weekend. The alternate ISP has taken a large amount of Mediacom customers, and the reduced customers have likely improved the service for those remaining on Mediacom.
member for 5.4 years, 549 visits, last login: 1 days ago
updated 346 days ago
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