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Review by MikeB_30 See Profile

  • Location: Tipton, Cedar, IA, USA
  • Cost: $110 per month (12 month contract)
  • Install: about 7 days
pretty reliable
cust service is not very good
Reliable, but pricey.
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

Have cable tv & internet, very reliable for the most part. Customer support is severely lacking. It's too difficult to resolve issues and the communication from Mediacom is awful. If there was another option in my area I would probably consider switching.

member for 14 years, 463 visits, last login: 3.6 years ago
updated 9.2 years ago


MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

Communication

I apologize Mediacom's communication isn't up to your expectation. You are more than welcome to message me anytime, or reach out to my team on the Mediacom forums ( »mediacomcable.com/Custom ··· orum.php ) or on twitter @MediacomSupport and we can help if you don't want to call in for help.
MediacomChad

MediacomChad

Premium Member

Customer service concerns

Hello MikeB_30 See Profile,

I wanted to extend a warm welcome to you here on DSLReports and let you know that I am around for any questions/concerns as well as any service issues you may be experiencing. If you ever need anything you can send me a private message and I will be happy to look into it for you.