Review by CappinHoff  - Location: Des Moines,Polk,IA
- Cost: $75 per month (24 month contract)
- Install: about 2 days
Good "Fast speed, good package price with cable/phone/net"
Bad "Internet hardware"
Overall "Good deals if you talk to the right people."
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(ratings above consensus)
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Had CenturyLink and was getting tired of the issues with their network. Talked to a door to door sales person and got a great deal. $9.95 net for a year, then $14.95 a year the next year. Also got cheap phone and cable. Installation was quick and easy. The only issue I've had so far is the modems they use.
First phone modem we got was some odd named one. Worked for about 2 weeks then started to randomly disconnect. Found out that anytime I would use a decent amount of bandwidth the modem would stop working. No lights. Got a different modem, an RCA. Worked fine for a month then the same issue. This time the lights stayed on and it appeared to be working, but no connection. This only happens with the bandwidth started getting used. Seems my only solution will be to split the phone/net into two modems. One for phone, one for net.
I'll update once that happens.
member for 6.7 years, 965 visits, last login: a few hours ago
updated 142 days ago
Comments:
 Maitri
join:2012-09-16
Springfield, MO | Modems The modems do that because Mediacom is too cheap to buy new ones. They just refurbish old models that others return and reuse them. Welcome to the cheap side of the Internet! | |
|  | | | Re: Modems They don't buy them anyways. They lease them. So that's a little different. Since it's a phone modem anyways, there isn't much of a selection. | |
| | | | | Re: Modems They also DISABLE most of the features on their equipment before giving it to their customers... MEaning, their boxes are CRIPPLED if you are electronically literate... | |
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Reviews:
 ·Mediacom
| **5/17/13** review update **5/17/13**
So the same issue is still there, the modem. Everything else works great. Just the disconnecting of the modem under load. Signals are fine.
From what I gather the phone modem can't handle high bandwidth usage. Since I game and stream with netflix and other various online services it just can't handle it. Resolution..... get another modem dedicated solely for the net.
It's ridiculous that I have to do this at my expense. They need to get better modems that can withstand high bandwidth usage. | |
| |  MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:82 | Re: **5/17/13** review update I do apologize you're still having this issue. I would like to try and get this taken care of for you. Please private message me. | |
| | | | | Re: **5/17/13** review update It's not your fault. I blame RCA in reality. | |
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