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Mediacom page on DSLReports
Six Month Rating

Reviews:
bullet 605 reviews (201 good) (239 bad)
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Review by MyDogHsFleas See Profile

  • Location: Gulf Shores,Baldwin,AL
  • Cost: $70 per month (24 month contract)
  • Install: about 6 days
Good "It works. It's fast. It's cheap. Great support here."
Bad "Support via the 800 number not very good."
Overall "Do it."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

50/5 DOCSIS 3.0 service plus unlimited phone for $60/month on two year contract. Can't beat that with a stick.

Rated speeds met or exceeded. Phone quality excellent. No service glitches so far, 10 days in.

$5/mo fee for their used modem, so buy your own and they'll activate it.

Shout out to MediacomChad here: outstanding support.

Only glitch: initial install attempt messed up due to tech not following instructions to get in the house, and not calling me. But MediacomChad came to the rescue and I was up and running same day I arrived at new house.

member for 6.9 years, 2028 visits, last login: 3 days ago
lodged 1.7 years ago

Comments:

MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

Service

I am glad you are happy with the service and that I was able to get you going.

Let me know if you have any other questions or issues.

Samwise G

@mchsi.com

Re: Service

Welcome to Mediacon! Give it a few months to kick in and you'll understand what everyone ELSE is complaining about.

PayForWhat

@mchsi.com

Re: Service

I signed up for 20 mbps. I'm lucky to get 5. No one ever fixes it. I just get friendly PR excuses. I think I'm starting to get the runaround everyone else is talking about. They are not fixing my problem, they just talk about it and give me excuses.

DONT do it

@mchsi.com
Mediacom. Just say no.