Review by Hatsumomo13
Good "I thought this was a cable company."
- Location: Manchester,Delaware,IA
- Cost: $91 per month
Bad "ISSUES WITH THE T.V ISSUES WITH THE 30Mbps INTERNT. getting 5.61 download and 1.82 upload, multiple issues with cable box."
Overall "We are going to lower our services If this issues is not resolved."
|Pre Sales information:|
Value for money:
(ratings below consensus)
So yes i agree with everyone here i am SUPPOSED to be getting 30mbps internet and i am barely breaking 5.61 download speed and 1.82 upload speed and yesterday we actually got 0.06 download and 0.01 upload ?!?!? what the heck i could barely even call that issue in! I am not happy with this, Because i run two computers a playstaion3 and my home phone is also using internet so i need the 30Mbps. I am paying for what i thought was cable? I am also having problems with my cable T.V the channels just go out and a message pops up on screen saying "this channel with be back up shortly" but it never comes back up i have to unplug my box and plug it back in. I have called about this and they are sending a tech out to my house next week. I have to wait a whole week because they are backed up on calls is what the customer service rep told me, I can understand why. I used to have COX CABLE and i never had these problems with them (even in a STORM). Why am i paying cable prices and getting DISH service? So i talked to my Husband and if the problem still is
there with the very low internet and T.V channels that don't want to work, I have only had this cable company about 3-4 months and i already want another service provider. So happy i didn't sign a contract!
I wish this cable company would be one, Invest in newer cables IF that is the issue, or actually REPAIR the problem. If the boxes are going out time and time again, Get new cable boxes invest in the company that is making money ( There is no point in pinching dollars if you are loosing customers)
member for 1.7 years, 1 visits, last login: 1.6 years ago
updated 1.6 years ago