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Six Month Rating

bullet 609 reviews (201 good) (242 bad)
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Review by eas85 See Profile

  • Location: Elkmont,Limestone,AL
  • Cost: $90 per month
Good "They have cable internet"
Bad "They are unreliable and have terrible customer service"
Overall "Do not use Mediacom unless there is no other option."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings below consensus)

My service is frequently down. I'm typing this on my phone because it is down again. I need it for school work. After talking to a manager, I finally got a technician coming tomorrow (i really needed someone today). I told them I would be trying to find a different provider andthey didn't care. I could go on about their horrible service but it is difficult to type on my phone...

member for 1.7 years, 0 visits, last login: 1.7 years ago
lodged 1.7 years ago


Mediacom Social Media Relations Team
Gulf Breeze, FL


I will be happy to help you with the service issues you are having. I see that you have not contacted me here as of yet for Support. Can you IM me your account or phone number?



Re: Service

good luck in getting it fixed.my phone has never worked and they will charge you a lot of money when they cant find the problem.you either accept their crappy service or pay a lot of money for them to come out and nott fix it.