Review by Dmnchild  - Location: Columbia,Boone,MO
- Cost: $110 per month (12 month contract)
- Install: about 3 days
Good "I get full speed on my Ultra50. Don't have downtime cept a few rare moments."
Bad "Tech support is a little shotty. Response time for support is undesirable."
Overall "For the most part I'm very happy with my speed and reliability."
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Overall I am very happy with my service. I get the full speed of my ultra 50. I do have very very little downtime. But when I do, it's a pain to call in support. They have an automated system for non tech savy people that will just annoy people that know better. Lately when I've called I have had very hard times understanding the English when talking to support. My last call involved me talking to a manager after being given mis information on how long my service would be down. Their English was worse then the others. Guessing it is outsourced now. Luckily I don't have to call often at all.
member for 2.6 years, 28 visits, last login: 4 days ago
lodged 308 days ago
Comments:
  MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:82 | Service. I am glad that the service has been working for you. If you have any issues at all going forward, feel free to send me a message and I will do what I can to get any of your issues resolved in a timely manner. | |
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