Good "Intallation was fast. Workers were nice." Bad "connection is not reliable and repair service is slow"
Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
In the past year or so there have been approximately 5 outages. Usually the internet is back on within a day. But, the last time, my internet never came back on. I called the next day, only to get a vague explanation about an outage in my area and I was getting moved to the top of the service list. Two days later and I still don't have internet. I am position where I need daily access to the internet. This has been a huge inconvenience to me and I should not have to pay for something I cannot use.
(review was emailed from domain gmail.com) lodged 2.2 years ago
MediacomChad Mediacom Social Media Relations Team Premium,VIP join:2010-01-20 Gulf Breeze, FL kudos:122
I will be happy to help you with any service issues you are currently having. Feel free to send me an IM with your account or phone number.