Review by lisa.wensmann
(review was emailed from domain gmail.com)
lodged 13 days ago
 Howard Lake,Wright,MN
 $115 per month- (12 month contract)
 "Once the cable box was finally working our TV has been great" "Internet reliability is ridiculous!" "If you need it for TV go for it, but forget about internet."
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Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I have had MediaCom for a little less than a year. Within the first few
months we had to have our cable box replaced twice, but haven't had any
issues with our cable since. We have had numerous issues with our internet.
We have become accustomed to our internet shutting off at random times
throughout the day nearly everyday. This happens on clear and stormy days,
so its not weather related. I have called tech support once and I got the
advice to unplug my modem and plug it back in, which did no good. The tech
person proceeded to tell me that due to system upgrades he couldn't access
my account to give me any further assistance. I would never recommend this
company to anyone and plan to switch companies as soon as I can. Poor
service and poor tech support!
Comments:
  MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:74 | Mediacom Support This is not the level of service we expect our customers to received. I would be happy to help work on getting these issues resolved. Please message me with your account number or phone number and I will do what I can to make this right.
Thanks,
Chad
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MediacomChad
Mediacom Social Media Relations Team
»mediacomcable.com/CustomerSupport/ | |
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