Review by rjt218 (review was emailed from domain gmail.com) lodged 6 days ago
Cloquet,Carlton,MN
$55 per month
(24 month contract)
"The tech support were very nice but where not helpful"
"Bad connection."
"Losing substatule packets."
Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
I called Mediacom to come check out my internet connection because im having a substantial amount of packet loss according to pingtest.net and me pinging yahoo servers. Pingtest.net every test I loss around 50% to 90% packet loss. The freindly mediacom technician come over to my house to check the connection. He said that my internet speeds are fine but my ping is high. I said to him but there's packet loss and showed him myself. I said I know there should be 0% packet loss. Mediacom Tech agreed with me and said give it a few days and see what happends if its not any better contact us again. Nothing has improved. »www.pingtest.net/result/79253363.png I cant even play games online the lag is so horrible. This is the worst experience I have ever had with this company. I would love it if there company would have better tech support.
Comments:
MediacomChad Mediacom Social Media Relations Team Premium,VIP join:2010-01-20 Gulf Breeze, FL kudos:74
Internet issues
I assure you that this is not the service you should be receiving and I would like to look into this for you and get it resolved. In order to get started with that I would just need some information to pull up your account. Feel free to private message me your account or phone number.
Cloquet,Carlton,MN
$55 per month
"The tech support were very nice but where not helpful"
"Bad connection."
"Losing substatule packets."
