dslreports logo
site
spacer

spacer

spacer




how-to block ads



Mediacom page on DSLReports
Six Month Rating

Reviews:
bullet 582 reviews (200 good) (229 bad)
bullet Submit a review by email click here
bullet login for new review notification feature

Review by aream06 See Profile

  • Location: Cedar Rapids,Linn,IA
  • Cost Contract price not specified. (12 month contract)
  • Install: about 3 days
Good "faster internet than centurylink"
Bad "mediacom phone reps"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

loved centurylink never had an issue in the 6 years that i was a customer, but it was a little expensive with phone and internet and never using the phone so i switched to mediacom 30/2 for $15 a month for one year to my family tv package

i have had mediacom tv for 13ish years, i called up mediacom and they said they would have to come out to install my internet even though i specifically told them i could install it and i had my own modem so i set up an appointment for later that night but no one ever showed up, so i called in again the next day and told the lady that someone was suppose to come out to install my internet yesterday but never showed and that i had my own modem and ask me for the hfc mac on the modem i read it off and plugged it in and it worked without them coming to my house and charging $75

member for 1.1 years, 69 visits, last login: 5 days ago
updated 86 days ago

Comments:

MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:82

Service

I am glad the rep on the phone was able to get your service working and that you didn't need the tech to come out. If you have any service issues going forward, please do not hesitate to contact me here and I will do everything I can to make sure you get the service in which you are paying for.