Review by bigt73 Location: Springfield, Greene, MO, USA Cost: $111 per month Caps of 999 gigabytes/month TV has been fine Internet speed not good at all

Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money:

I have been with mediacom for alittle while now and when I first got the service had alittle problem with the cable tv but they fixed that with no problem and at this point I had the 30mbps for the internet and everything was fine for the first few months then in the past month it went all bad with the internet, could not make calls off the wifi calling with our cell phones without it dropping calls and even on the computer the speed was bad, could not even watch videos without it having to buff every few mins. so the fist tech that came out said it was our speed was to slow so i got the 100mbps and yet still having problems with the speed going up and down so i made call after call after call..modem replaced 2 times, cables in and outside the home replaced, your office watching my service and not finding anything, techs in the field not finding anything and i keep getting told that this is going to be fixed. when!? i'm not happy when im told this will be fixed everytime i call but yet im calling in again and again and again over the samething every single time. now you tell me if you was in my shoes would you be happy if this is the service you was getting at your home? would you want to hear it would be fixed everytime you talked to someone on the phone but yet you have to call in again? and I just called in tonight and was told they are working on a outage in the area and thay cant trouble shoot anything till its back up but they can tell me that I have a pass due amount and we can take care of that now. are you kidding me! you are going to want me to take care of that now and yes I have the money for but yet you guys cant seem to fix my internet! now you tell me whats wrong with this picture?

MediacomChad Mediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL MediacomChad Premium Member 2014-Aug-1 11:26 am Service Hello bigt73, I will be happy to look into the service issues you have been having here. Can you send me an IM with your account or phone number? 2014-Aug-1 11:26 am: · hey mods ·

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