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Review by kars85 See Profile

  • Location: Ames, Story, IA, USA
  • Cost: $89 per month (24 month contract)
  • Install: about 3 days
  • No Cap
Good Customer/Tech Support - it's helpful if you have at least some knowledge
Give them a chance
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

I have been an ultra high speed internet customer for almost 2 years. Go into any issues you're having with your service with an unbiased mindset and help them help you. Familiarize yourself, even if just a small amount, with the product you're buying and it will help facilitate support calls in a HUGE way. Understand, or ask before the installer leaves, some simple questions like what ping means and how to access read the logs of your modem.

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