Review by quinten 
UPDATED: 162 days ago
member for 6.7 years, 252 visits, last login: 44 days ago
 Schaumburg,Cook,IL
 $142 per month
 about 3 days
 "Small company that wants your business!"
 "Sometimes CS people are very uptight and read from scripts!"
 "Excellent service, less expensive than Comcast and very reliable!"
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I've been with WOW! for five (5) years this month. The cable outages can be barely counted on one hand. (Meaning=less than five!) The Internet connection has had some issues but they have always been resolved in a reasonable amount of time. Believe it or not, the management team is listed on their website and they DO respond when an e-mail is sent from a subscriber.
The Internet speeds are better than advertised. I pay for 6MB down and 500K up and get about 6.2MB down and 600+ up. I don't have telephony with them so I'm not able to comment on that aspect of their service. A couple of months ago I upgraded to digital cable and HDTV and the service is absolutely excellent.
Considering how expensive Comcast is in the Chicago area, and how LITTLE they care about their subscribers, WOW! is a true value that gives me a warm, fuzzy feeling! Sure, I'd like to pay $30 for all of their services! But knowing that they are a smaller company that really works for the business makes me feel OK about paying their monthly bill. My recommendation: If you have a choice, go for WOW!
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WOW Internet and Cable
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