dslreports logo



how-to block ads

WOW Internet and Cable page on DSLReports
Six Month Rating

bullet 453 reviews (287 good) (79 bad)
bullet Submit a review by email click here
bullet login for new review notification feature

Review by Bornloser See Profile

  • Location: Cleveland,Cuyahoga,OH
  • Cost: $119 per month
Good "Good customer service, good package deal and very reliable service."
Bad "None yet."
Overall "Would highly recommend."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings match consensus)

I've had the cable/phone/internet package for a few years now and have had very reliable service. Just recently contacted customer service and was able to upgrade internet service for just about the same price that I was paying previously. Their customer service people are the greatest!! I downgraded their service at end of 2012 because I am the only one in the household now. Everything went smoothly and I saved a lot of money.

UPDATE: Moved out of the Cleveland, Ohio area in May of 2013. Very sad to say that I am no longer with WOW. I now have TWC (no other option). I miss WOW a lot. After the downgrade with WOW, I was paying $85.00 a month. The same package with TWC is $120.00 a month. As soon as an alternative is available in the area of Portage county I am in, I will definitely look into it.

member for 12.3 years, 4096 visits, last login: a few hours ago
updated 1.4 years ago