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Review of WOW Internet and Cable (cable)


more information on the company
Six Month Rating

Reviews:
407 reviews (271 good) (60 bad)
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Review by parkut See Profile
member for 11.3 years, 5860 visits, last login: 2 days ago
updated 6 days ago

  • Harrison Township,Macomb,MI
  • $70 per month
  • about 3 days
  • "Installation, price, reputation of company"
  • "none yet"
  • "quick installation, installer arrived as promised"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

My Other Reviews

·AT&T U-Verse
·AT&T Midwest
**** Updated 04/01/13 *********
nothing new to report

**** Updated 03/23/12 *********
Recently needed to get WOW to rename reverse ptr for our static IP to help resolve
problems with e-mail delivery from our server to remote systems. WOW tech
support was fast and knowledgeable. A pleasure to work with these folks.

**** Updated 02/13/11 *********
nothing new to report. Paying $69.99 / month with all taxes

**** Updated 01/30/10 *********
nothing new to report.

**** Updated 07/08/09 *********
Circuit is lightly used, nothing new to report.

**** Updated 12/27/08 *********
There have been some occasional outages, not quite as reliable as I'd hoped it to be. Generally pleased with downloads. When uploading and the line is saturated, the ping time goes way up, ping graph in excess of 500 ms. This in turn slows down the download speeds as well.

**** Original Install June 22, 2008 *********
Ordered the 8/1 Ultra Plus Internet package with 5 static IP's

This is a business account, with no limits on hosting servers
(I also use WOW for my home connection).

Installer ran new aerial cable, plus an additional 50' inside cable

Once modem was recognized, my salesman ordered the static IP's

Two days later, I was provided with the proper IP configuration
and within moments I was online.

This circuit will likely replace our Business DSL static package
since we are limited by distance from the RT to 3 meg x 512

Comments:

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