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Member review of WOW Internet and Cable


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Reviews:
read 324 reviews (240 positive) (35 negative)
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Six Month Rating

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Install Co-ordination:
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Value for money:


$108 per month avg ($55 to $159)

Speed test results 3 year trend
Review by calvinneal See Profile
Posted: 1.1 years ago
member for 6.2 years, 4 visits, last login: 336 days ago


Royal Oak,Oakland,MI
$50 per month
"hardly any anymore"
"down all the time/ lousy support, arrogant and uninterested phone support"
"for the money saved, perhaps Comcast is a better choice"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Services:
Value for money:
(ratings below consensus)

    Been with Wow since they were owned by Americast. Service is becoming worse and worse over the years. Unexplained internet outages about once a week for varying periods. I called yesterday to report yet another outage. The announcement said to expect long delays due to Hurricane Ike. This storm was one month ago and as far as I know did not strike Michigan and Ohio. The company is clueless, seems to be short of money to expand services and is overselling its existing bandwidth. Stay away. I will be leaving as soon as UVerse is available.

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