Review by sanoja 
UPDATED: 64 days ago
member for 9.6 years, 174 visits, last login: 6 days ago
 Streamwood,Cook,IL
 Contract price not specified.
 "Reliability, Speed, Price"
 "None"
 "I am glad I switched! - Update -> I still love it!"
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I have had WOW Internet/Phone/Cable for over a year now. I pay $99 a month for all three.
I switched from Comcast because I had many problems with my Internet service going down or performing at modem speeds. I had Comcast technicians come in at least 5 times to look into it and none were able to fix it. A couple, expressed frustration with the techs at the NOC not being much help in helping diagnose / fix the issues.
The WOW install was performed on time as scheduled, within a week from my order.
The funny part was that the WOW technician immediately found the problem I had with Comcast. It seems squirrels had been chewing on the cable from the pole to my home. So bad that there was quite a bit of the wire exposed.
After a year, I have had no down time (Knock on wood). I lie, maybe once I month, it goes down for less than 5 minutes, what seems to be a cable modem reboot. No longer than that.
So far I am very pleased with the service and I am glad I switched. I recommended it to my mother and girlfriend. They also seem to be trouble free so far (believe me I would have heard about it if it was not).
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WOW Internet and Cable
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