Review by JamfSlayer 
member for 200 days, 34 visits, last login: 8 days ago
lodged 189 days ago
 Columbus,Franklin,OH
 $186 per month "UltraTV was great until about 7 days ago. It was nearly perfect." "They can't fix some simple routing issues with various content providers" "I think if they fix this, they will be back on top again."
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Since their last billing upgrade, the ISP has been unresponsive via phone. Thank goodness we have WOW_Dan on DSLREPORTS, and Libby from Naperville as well to answer any questions and get folks connected. It appears my latest complaints have sparked quite an interest from higher-ups, and the issue will probably be resolved in a timely manner. If this issue is fixed, they will be the top ISP in the nation.
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