Review by Hoohash
- Location: Grosse Ile,Wayne,MI
- Cost: $150 per month (12 month contract)
|Pre Sales information:|
Value for money:
(ratings below consensus)
I was happy with WOW for the first roughly year of service. However, I encountered an issue early on with my computer not printing to my wireless printer that was 1 month old and worked fine with my previous Comcast service. I was told by the tech my printer was bad and they attempted to charge me for the diagnosis. I then was able to reach someone at WOW tech support that says the encryption of the WOW service conflicts with some of the wireless printers.
Now, they keep apologizing for the terrible transation in the billing system. I just want to be able to watch TV and have more than one person on the internet at a time. Every night or every other night, the delay in the picture is so bad it's just a bunch of digitized cubes. Call WOW and the phone just rings busy all night. I give up. I won't go back to Comcast, but I won't deal this this. If only I could reach them to cancel my service. AT&T - here I come!
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