Review by raypsi1
Good "They installed drop from pole to house and hook up on Sunday AM"
- Location: Redford,Wayne,MI
- Cost: $45 per month (month by month)
- Install: about 1 days
Bad "used 120 minutes of phone time and one botched order to get service"
Overall "ordered 2Mbps service and I got advertised speed wicked awesome"
First order they hooked me up to their bot phone system after talking to a person bot refused to understand my responses I thought I got the order thru for install the next day but when the time went by I called they said they had no record of me:( after using 120 minutes of cell phone time Saturday they set me up for Sunday lucky service man was only 4 minutes late for that window of time.
The install went smooth.
I gots a Arris TM502G modem rented for $2/month
I got the service protection plan $3/month
2Mbps speed for $42/month
and a total balance of $98 for the install and internet listed above
The balance was due 1/25/13 but I paid it the next day after install
I don't know for sure it the bandwidth is capped
And they do give me the true advertised, speed that never happened with any of my other ISP's
member for 13 years, 537 visits, last login: 84 days ago
lodged 1.2 years ago