Review by raypsi1
Good "came out next day in the PM for install"
- Location: Wayne,Wayne,MI
- Cost: $85 per month (month by month)
- Install: about 1 days
Bad "they gave us cable box based on the NTSC tv we had, no hdmi or streaming video outs"
Overall "ordered 15Mbps service and I got advertised speed wicked awesome"
|Pre Sales information:|
Value for money:
(ratings above consensus)
First order they hooked me up to their bot phone system after talking to a person bot refused to understand my responses I thought I got the order thru for install the next day but when the time went by I called they said they had no record of me:( after using 120 minutes of cell phone time Saturday they set me up for Sunday lucky service man was only 4 minutes late for that window of time.
The install went smooth.
I gots a Arris TM502G modem rented for $2/month
I got the service protection plan $3/month
2Mbps speed for $42/month
and a total balance of $98 for the install and internet listed above
The balance was due 1/25/13 but I paid it the next day after install
I don't know for sure it the bandwidth is capped
And they do give me the true advertised, speed that never happened with any of my other ISP's
9/1/14 yea still getting what I paid for, only 3 outages on the weekends in the last few months this year. BTW I did the speed tests here on dslreports
12/5/14 upgraded to 15mbps for only $20 I upgraded cable to digital, now paying about $60 for cable and $20 for internet
Got through to sales on my google phone, 'cause last time it took so long had to pay for cell phone minutes.
Free install I paying for this in monthly fees, like service protection plan if anything goes wrong they fix it for free.
member for 13.8 years, 561 visits, last login: 26 days ago
updated 33 days ago