Review by raypsi1
Good "They installed drop from pole to house and hook up on Sunday AM"
- Location: Redford,Wayne,MI
- Cost: $45 per month (month by month)
- Install: about 1 days
Bad "used 120 minutes of phone time and one botched order to get service"
Overall "ordered 2Mbps service and I got advertised speed wicked awesome"
First order they hooked me up to their bot phone system after talking to a person bot refused to understand my responses I thought I got the order thru for install the next day but when the time went by I called they said they had no record of me:( after using 120 minutes of cell phone time Saturday they set me up for Sunday lucky service man was only 4 minutes late for that window of time.
The install went smooth.
I gots a Arris TM502G modem rented for $2/month
I got the service protection plan $3/month
2Mbps speed for $42/month
and a total balance of $98 for the install and internet listed above
The balance was due 1/25/13 but I paid it the next day after install
I don't know for sure it the bandwidth is capped
And they do give me the true advertised, speed that never happened with any of my other ISP's
9/1/14 yea still getting what I paid for, only 3 outages on the weekends in the last few months this year. BTW I did the speed tests here on dslreports
member for 13.4 years, 542 visits, last login: 2 days ago
updated 30 days ago