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Six Month Rating

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Review by classic454 See Profile

  • Location: Elgin,Kane,IL
  • Cost: $60 per month
Good "nothing"
Bad "poor service"
Overall "do not get wow"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings below consensus)

call in for cable install,upgrade internet to 30/3 and upgrade phone.10 min before installer was to arrive,installer call and said he didn't have all the equipment.said they would do half the install now and the rest at some future date.i told them to cancel the install.was on the phone for 3 hours trying to get the account switch back to what it was.been with wow for many years.will go to comcast if i have to have this bad of customer service.

member for 13.1 years, 362 visits, last login: 24 days ago
lodged 2.1 years ago