Review by mrvelous01
Good "excellent consistent internet speed"
- Location: Ferndale,Oakland,MI
- Cost: $127 per month
Bad "do not offer 105mb download package yet"
Overall "Excellent customer service, willing to negotiate price/packages"
Value for money:
(ratings above consensus)
I have been with WOW for 8 years. Previously Comcrap then ATT DSL/Dish. Any time I have issues (rare) WOW is quick to respond. They typically leapfrog Comcrap in this area for internet speed advancements though they're behind right now. Got a good explanation from WOW the other day that Comcrap speeds are not guaranteed and that they (Comcrap) have no local limits to the number of connections per "node" so performance can suffer. I attempted to switch to Comcrap last week but found out at the last minute that they LIED about the package they sold me, neglected to tell me about all the promotional pricing that was good only for 6 months, then tried to basically bribe me into continuing the install. I did not. I'm glad I didn't switch. WOW is consistent and friendly and willing to adjust pricing. See my review in forums for details.
member for 2.3 years, 3 visits, last login: 269 days ago
lodged 269 days ago